Novato Self Storage
Novato Self Storage only collects personal information through this website, when you choose to provide information in-person, over the phone or in another fashion. Personal information can include, but is not limited to, your name, address, telephone number, email address, and credit card number/expiration date.
Novato Self Storage may collect information from individual potential tenants or customers of one of Novato Self Storage's clients who complete a reservation or indicated interest in becoming a future tenant at a storage facility. Novato Self Storage may collect personally identifiable information if you subscribe to reputation management services or information that you choose to publicly post on social media.
Novato Self Storage does not knowingly collect or solicit information from anyone under the age of 13 or knowingly allow them to purchase our products.
Novato Self Storage may use personally identifiable information to assist us in delivering our services, reports or information you have requested.
We use your information to
- Conduct our business
- Respond to your inquiries regarding reserving storage units
- Enable you to pay your bill online
- Enable you to purchase products and services online
- Offer Novato Self Storage specials and discounts
- Provide you with Novato Self Storage services and information relevant to those services and our website
- Develop new services
This information, which includes, but is not limited to: the pages you visit on our site or mobile application, which web address you came from, the type of browser/device/hardware you are using, purchase information and checkout process, search terms, and IP-based geographic location, helps us recognize you, customize your website experience and make our marketing messages more relevant. This includes Novato Self Storage’s content presented on another website or mobile application.
Technologies such as: cookies, beacons, tags and scripts are used by Novato Self Storage and our marketing partners, affiliates, or analytics or service providers, e.g. call tracking platforms. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
Third Party Analytics Tools
Novato Self Storage utilizes third party analytics tools such as Google Analytics to collect non-personally identifiable information using cookies. Certain types of information, such as geo location, device type, online website behavior, demographic data & purchase history is collected and aggregated across Novato Self Storage website for analysis and marketing initiatives.
Novato Self Storage employs Remarketing by way of Adwords and Google Analytics to display relevant ads to users who have previously visited the website. Novato Self Storage may use previous session information to display advertisements to you on the website and Google may set a cookie and serve ads to you on third party websites on the Google Display Network. Third parties such as Google may display ads on websites across the internet. Aggregated user data may be utilized to create remarketing and/or retargeting lists or groups of users with similar onsite behaviors or demographics.
Novato Self Storage also uses Google Display Network Impression Reporting and Google Analytics Demographics and Interest Reporting and Interest-Based Advertising to display advertisements to users based on their inferred interests and demographics. Novato Self Storage does not use interest-based advertising campaigns that collect personally identifiable information.
The Site may track the total number of visitors to our Site, the number of visitors to each page of our Site, browser type, IP addresses, External Web Sites (defined below) linked to and other aggregated data collected through our services and we may analyze this data for trends and statistics in the aggregate but such information will be maintained, used and disclosed in aggregate form only and it will not contain personally identifiable information. We may use such aggregate information to analyze trends, administer the Site, track users’ movement, and gather broad demographic information for aggregate use.
Disclosure of Personally Identifiable Information
Service Providers - We may provide personal information to third-party service providers (Payment Processing, Data Storage & Processing Facilities).
Links to Third Party Sites
Novato Self Storage takes reasonable and appropriate steps to ensure the security of the information that has been provided to us. The information you provide to access your account and make bill payments or purchases is protected using industry standard e-commerce security technology such as Secure Sockets Layer (SSL) encryption technology.