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Storage FAQ's

When can I move in?
You can rent your unit from 8:30am to 5:30pm Mon-Fri and 9:00am to 5:00pm Sat-Sun. You may move in from 7:00am to 7:00pm M-F.
How do I know how much storage space I need?
You can either use our Storage Calculator or call us for assistance.
What type of documentation do I need to provide to rent a space?
A government issued photo ID is required (example: driver’s license, state ID or passport).
What are my move-in costs?
One month’s rent and a $22 administration fee. You will also need a lock, which we have for sale, or you may bring your own.
Do I need to sign a long-term agreement?
No, rental agreements are month to month.
Are there any items I am not permitted to store?
Storage of anything illegal (drugs, guns, etc.), flammable or toxic substances, perishable (includes food) items, items of special or sentimental value and property in excess of $5,000 is not permitted.
Do I need insurance for my stored property?
We can’t provide and don’t require insurance, but we strongly recommend you insure your stored goods. Your stored property may be covered by your homeowner’s or renter’s insurance. We can also refer you to an independent insurance carrier specializing in self-storage coverage.
Does there have to be someone in the office to let me through the security gate?
No. When you sign your rental agreement, you will receive a unique security gate code that will give you site access during normal business hours.
Do you sell storage supplies?
Yes, we sell an assortment of boxes, packing materials and we sell heavy duty locks.
Do you have handcarts and dollies available at your facility?
Yes, you are welcome to use both without charge.
How do I make a payment?
You may pay in person, by mail or phone, or online through our website. You may also sign up to have payments automatically deducted each month from your debit or credit card.
What forms of payments do you accept?
Debit and credit cards with a VISA, MasterCard or Discover logo, as well as cash, checks and money orders.
How much notice do I need to give before I move out?
7 days’ written notice prior to the expiration of any month of occupancy is required for move out.
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